Watchdog hopes broadband changes will lower prices

A consultation on the future of fixed-line broadband services in Hull has opened.

Ofcom, the communications regulator, said its proposals would encourage competition and investment, potentially resulting in more choice and lower prices for consumers and businesses.

Under the plans, telecoms companies would be allowed improved access to infrastructure owned by KCOM, which has the largest fixed-line network in Hull.

A report by Ofcom states that customers have "historically not enjoyed the benefits that competition can deliver compared to the rest of the UK", with KCOM retaining "a near monopoly at both wholesale and retail levels".

According to Ofcom, the market has changed significantly since 2021, with between 70-79% of premises in the city now having the choice of at least one alternative network.

The regulator said it wanted to see "network competition" continue to develop in order to deliver long-term benefits to consumers.

The consultation, which will run until 26 February, sets out Ofcom's proposals for the five-year period from November 2026.

In 2019, Hull became the first city in the UK where everyone was able to have access to full-fibre broadband, following a seven-year investment programme by KCOM.

Challenger companies such as MS3 and Connexin have attempted to set up rival broadband networks in recent years, citing a lack of access to KCOM infrastructure.

However, the installation of new telegraph poles to carry the networks led to complaints from residents who said they were "littering" streets.

In July this year, KCOM said it had reached a deal to share its underground infrastructure with other companies.

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