Watchdog praises town's mental health services

Mental health care for older people in Grimsby has been rated "outstanding", by a health watchdog.

The Care Quality Commission (CQC) said inpatient units run by Navigo Health and Social Care CIC were "caring, responsive and well-led".

The not-for-profit company has two wards at the Princess Diana of Wales Hospital and also operates Tees House.

It provides treatment and plans discharges for people to move into more appropriate care settings or return home, the CQC said.

An inspection in November 2025 found staff "treated people with exceptional compassion and kindness".

The report added: "They also understood their individual needs and supported them in a way that they felt safe and reassured".

Inspectors praised staff for being "highly skilled in de-escalation techniques and knowledgeable about how to support people when they were distressed".

"This was shown by the low use of restraint and rapid tranquilisation," the report stated.

The CQC also praised the design and layout of the wards.

Listen to highlights fromLincolnshire on BBC Sounds, watch thelatest episode of Look Northor tell us about a story you think we should be covering here.

Download the BBC News app from the App Storefor iPhone and iPad orGoogle Play for Android devices