Christmas card sales are down 22%, says retailer

Katy Prickettand
John Devine,Cambridgeshire
News imageJohn Devine/BBC John Bird looks fed up, he is wearing a red Santa hat and a blue fleece top with a hood, he has his right hand out on a selection of Christmas cards. He is in the doorway of his shop with lots of festive cards and items visible in the background.John Devine/BBC
Peterborough greeting card seller John Bird said this has been the worst year for Christmas cards he has experienced for years

Two independent retailers said the price of a first class stamp and the cost of living were among reasons Christmas card sales were down this year.

John Bird, from EJ Greetings and Computers in Peterborough, said: "We're 22% down on sales, week on week, compared to last year."

Greeting card sales agent Dave Langdon said shops were facing more competition from online sellers, but added he had sold more festive cards this year than last.

A Royal Mail spokesperson said it tried to keep postage prices as low as possible, adding a second class stamp was "just 87p".

News imageJohn Devine/BBC Piles of unsold Christmas card stock, stacked in black plastic boxes on the steps of a grey carpeted staircase, leaving a narrow walkway in the middle.John Devine/BBC
There are piles of cards in John Bird's stock room - if they remain unsold, it will affect what he can buy in 2026

Mr Bird, 68, whose shop is in the Rivergate Shopping Centre, said he had much more unsold festive stock in his store room than usual this close to Christmas.

"Some of that initially was the budget, people were putting off spending money - I thought there'd be a bit of a rush afterwards, but there hasn't," he said.

But he also felt postage was a factor, saying the "cost of card is lower than the stamp".

A first class stamp now costs £1.70.

"This will affect us for the rest of the year," Mr Bird added.

"If we haven't moved this [stock], it affects what we can buy for Valentine's Day, Mother's Day, because the money's tied up this stock."

News imageJohn Devine/BBC Nigel Lambert who has a short grey hair and a goatee-style grey beard. He is wearing a cream cable-knit jumper over a blue shirt. Behind him on the left are shelves with purses and bags and on his right is a Christmas tree covered in tinsel. John Devine/BBC
Nigel Lambert hopes that, as usual, sales will pick up in the run-up to Christmas - even on Christmas Eve, he said, customers buy cards

Nigel Lambert, who runs Greetings card shop in March, Cambridgeshire, agreed the cost of postage was having an impact.

He added sales were not helped by alternatives, like e-cards, or people buying from online retailers and supermarkets.

But he added: "With Christmas cards, people leave it to the last minute and I expect to shift 75% [of the stock] in the next three weeks."

News imageJohn Devine/BBC Nick Lambert who has mid brown hair in a fluffy fringe on his forehead and a short dark beard. He is wearing a cream jumper over a white polo-shirt. He is standing his father's shop with a shelves holding purses and bags behind him on the left and a Christmas tree covered in tinsel on his right. John Devine/BBC
Nick Lambert, from March, thinks receiving a hand-written card is more meaningful

His son Nick, 24, who works in his shop, admitted "a lot of my friends" prefer to send e-cards, especially with "the price of everything going up".

But he provided a robust defence of the traditional Christmas card.

"With the amount you spend on everyday things - coffees, food - to send something meaningful to someone, with words that are going to stick with them and a gesture that means something - I think the cost is genuinely very little," he said.

"And it captures the good will and spirit of Christmas, which messages on the internet can't do."

'One hit'

Mr Langdon, from East Anglian Sales Ltd, supplies retailers across Suffolk, Norfolk, Essex and Cambridgeshire.

While his card sales are up, he will not find out how well they have sold in the shops until January.

Boxes of charity cards were proving popular, he added.

"Affordability is definitely up there, there has been a cost of living crisis, so if people can buy a box of charity greeting cards, they can cover lots of their friends and family in one hit - and it also ties into the season of giving," he said:

Traditional greeting card shops also faced more bricks-and-mortar competition, from venues including coffee shops and garden centres.

Mr Langdon said: "As an industry we've had to adapt and start servicing different types of places, but it's hard to argue against [the fact] there has been a decline in greeting card sales."

The Royal Mail spokesperson said: "We look carefully at our prices and aim to keep them as low as possible while balancing the rising costs of providing the universal service.

"Our second class service offers great value, you can send a letter from the Scilly Isles, off Cornwall, to Shetland for just 87p."

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