Staffing review after lengthy hospital closures

Duncan Hodgsonand
Federica Bedendo,North East and Cumbria
News imagePA Media A nurse wearing blue scrubs looks down at a wooden table next to a patient's bed. The bed is empty and has been made up. A blue curtain hangs next to the bed.PA Media
The urgent treatment centre was closed for 11 days in December (file photo)

An NHS trust said it was reviewing its staffing model after one of its urgent treatment centres was forced to shut for several days due to shortages.

Keswick's Urgent Treatment Centre (UTC) in Cumbria was closed for 29 days in the last six months of 2025. In December alone the facility was shut for 11 days.

North Cumbria Integrated Care NHS Foundation Trust, which runs the UTC, blamed staff absences and vacancies.

It apologised to the community for the "inconvenience and confusion caused" and said decisions over closures had not been "taken lightly".

UTCs treat patients with issues such as sprains, broken bones, minor burns and head injuries.

News imageGoogle A Google Street View screengrab of the Keswick Urgent Treatment Centre. The shot is taken from the street and there are two people walking on the kerb next to the white, red and blue sign for the hospital. There is a grass verge and low hedge around the hospital, which is a slate-clad building.Google
The trust said the recent closures had been due to "significant staffing pressures"

Figures obtained through a Freedom of Information request show the nearest centre in Penrith, 18 miles (29km) away, never closed in 2025.

Both centres need a clinical decision maker, a nurse and a receptionist as minimum staffing to be able to open.

The trust said the recent closures of Keswick's UTC had been due to "significant staffing pressures".

"We are actively reviewing our staffing model to help improve resilience and reduce the likelihood of further disruption," a spokesperson said.

"We appreciate the community's patience and understanding as we work through these challenges."

There are two A&E departments within the trust's area - the Carlisle Infirmary and the West Cumberland Hospital - both about 30 miles (48km) away from Keswick.

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