Inspection highlights care home failings

Genevieve MullenEssex
Google Maps Exterior of a large white house surrounded by a brick wall on either side of the house. There are bushes and small statues at the front of the house with a large tree hanging over the front. There is a small black sign at the front with white writing saying Peter House and the telephone number.Google Maps
Peter House in Frinton-on-Sea has been told to improve after an inspection

A care home for people with learning disabilities has been rated "requires improvement" in every category following its latest inspection.

Peter House, on Sneating Hall Lane in Frinton-on-Sea, Essex, supports people with learning disabilities and autism.

The Care Quality Commission (CQC) returned to the care home in February this year, after the provider was found to have broken five separate regulations at its last inspection.

An initial inspection in May 2022 found failures around dignity, safety and respect.

Inspectors were also responding to information of concern shared directly with the watchdog about the safety and quality of care provided.

The follow-up inspection found that no meaningful improvements had been made.

The provider remained in breach of regulations and inspectors identified five separate breaches of the legal rules governing care services.

CQC One purple booklet displays the logo of the Care Quality Commission. Another white booklet overlaps the book with the same logoCQC
The CQC found breaches of several regulations

The CQC assessed the service against its right support, right care, right culture guidance, which set out the standards expected when supporting people with a learning disability.

The regulator concluded that the provider was not delivering care in line with these principles.

Among the most serious concerns raised was the treatment of residents, who inspectors found were not consistently treated with dignity or respect.

Risks to health and safety were not reliably managed, and some residents were not adequately protected from harm, the watchdog report also said.

The CQC has asked the provider to submit an action plan setting out how it intends to address the concerns identified.

Peter House said they took the findings "seriously" and had already put in place a clear improvement plan.

A spokesperson said: "The safety, wellbeing and dignity of people using our service remain our highest priority, and we are committed to working constructively with the CQC to deliver the improvements required and to provide consistently high‑quality care."

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