Call for volunteers to help vulnerable suspects

Tania SanghaWest Midlands
News imageBBC Woman has medium length blonde and brown highlighted hair. She is smiling with pink lipstick and showing her teeth. She is wearing a navy blue jacket and a thin silver necklace around her neck. Standing in front of a police custody door.BBC
Bev Wootton has been volunteering as an appropriate adult for ten years.

A voluntary scheme in the West Midlands is helping people in custody for the first-time and vulnerable adults to get the help and support they need after being arrested.

Independent custody visitors (ICV) and appropriate adults (AA) are voluntary roles aimed at ensuring fairness and dignity in the justice system.

With seven police custody centres across the region, the West Midlands Police and Crime Commissioner is urging more people to put themselves forward.

Simon Foster said: "It's all about making sure that our police custody centres are accountable, fair and safe for everyone".

News imageTeam of 4 volunteers and the Police Crime Commissioner at Perry Barr Custody Suite. A woman on the far right has blonde hair and is wearing a navy blue jacket and blue jeans. She's stood next to the PCC who is a man and is wearing a black suite, with a blue shirt and black tie. Stood to his right, and in the middle, is a man with a blue jumper on and black trousers. Next to him is a woman wearing a black and white striped jumper and blue jeans. And next to her is a woman with short grey hair, orange scarf, floral shirt under a denim jumpsuit.
There is a high demand for volunteers in police custody

Appropriate adults work with vulnerable detainees who may otherwise find it difficult to cope with being in police detention.

Their primary aims are to observe police actions, assist with communication, break down jargon and ensure detainees understand their rights and options.

Bev Wootton is a full time property manager and has been volunteering as an appropriate adult for almost a decade.

"When we come in we're totally independent, we introduce ourselves. They (detainees) feel like they've got somebody that's there to support them.

"The most satisfying thing about the role is the fact you're helping to process an individual. If we're not there then justice cannot happen. We're completely neutral," she explains.

News imageInside a police custody room. A thin single blue bed topper on raised floor. One blue pillow on top. A blurred square window in the middle. A picture of nature / mountains on the right hand wall.
Volunteers deal with suspects at seven custody centres in the region

Tobias Ogunsola is a law graduate and volunteers twice a week as an ICV to help those who've been arrested for the first time to understand their rights.

"I make sure they have access to food and water. Make sure they've been interviewed and know that they can speak to a nurse.

"You're meeting people at sometimes the lowest point in their lives. Your job is really not to know why they are there. It's to just look after them the best you can", he says.

Simon Foster added: "The work of our appropriate adults and independent custody visitors is fundamental to community confidence and transparency.

"However, demand remains high, and we need more compassionate, community-reflective volunteers to join the scheme."

Those interested in volunteering as an ICV or AA can email the office of the Police and Crime Commissioner.

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