Care home no longer in special measures

A care home that was placed in special measures has now been rated good by the Care Quality Commission (CQC).

St Margarets Care Home in Peterborough was rated inadequate after inspectors found shortfalls in safety, person-centred care and the management of the service.

The CQC has given it the better rating following a visit to the home, on Aldermans Drive, in December after finding that the home had "made sufficient improvements".

Hazel Roberts, CQC deputy director of adult social care in the east of England, said: "Leaders were listening to feedback and now had a strong awareness of the needs of their residents and workforce."

The care home provides support for people living with dementia over 65.

At the previous inspection, the CQC found that there was one working shower which was being used by 15 people and that people on a soft diet were not provided with "dignified support" and all food items were mixed and served in a bowl.

At the recent inspection, the CQC said staff supported people to enjoy their hobbies and interests, communicated with people in ways they would understand, and respected people's dignity and personal space.

"Staff enabled people to make more choices in their daily lives and understood how to respect the rights of people with limited mental capacity," said Roberts.

"This was a very positive change from our last inspection, in which people's care wasn't always personalised."

The CQC said leaders still needed to make some improvements to ensure medicine was handled safely, but said staff acted immediately when this was raised.

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