Did car thieves jam my doorbell camera?

Marcus WhiteSouth of England
News imageBBC Melissa Harris smiles for the camera, standing in her street. She has straight, fair, shoulder-length hair and wears an indigo coat over a beige jumper.BBC
Melissa Harris said she believes thieves used a jamming device to create a window of opportunity

A woman has said she feels violated after her car was stolen when her doorbell camera froze for seven minutes.

Melissa Harris, from Maidenhead, Berkshire, said she suspected the thieves used a jamming device on her Ring doorbell to create a window of opportunity.

She said her neighbour's security camera also stopped working at exactly the same time on Tuesday night.

In January 2025, the BBC's Rip Off Britain programme showed how thieves could disable security cameras by using a £30 jamming device disguised as a watch.

A neighbour's security camera also froze, during which time the car disappeared

Harris said the cameras around her home stopped recording at 01:55 GMT and came back on at 02:02.

She said: "There's a big gap, there's a seven-minute gap when the cameras all freeze.

"My car's there quite plainly... and then it vanishes."

At the end of the road, an unaffected camera caught the car being driven away, she added.

Technology reporter David McClelland said Harris was right to suspect that a jammer had been used, as well as a relay device to unlock the car.

He said: "There is case history that proves that criminals have been using wi-fi jamming type devices in order to disable CCTV camera systems, video doorbell systems and therefore cloak themselves while they commit a crime."

News imageDavid McClelland
Technology reporter David McClelland said thieves were becoming increasingly tech-savvy

McClelland said potential solutions included doorbells with built-in memory cards or wired connections.

He said manufacturers should explain the vulnerability of some systems and provide fixes.

Harris added: "We thought we were doing the right thing by having a Ring doorbell or security.

"But if they can block your video then they can do anything. What if we were relying on that for something more important like a nanny cam or an animal cam or something?

"It just makes me feel a bit scared that they've got this incredible technology where they can just invade your property."

Thames Valley Police said it was investigating the reported theft and no arrests had been made.

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