Driving test cancellation 'an insult'
A learner driver has described feeling "confused" at being turned away on the day of his test because the examiner said his face did not match the photo on his provisional licence.
Yin Cheong William Shen, who was born in Hong Kong, had waited eight months for a driving test near his home in Basingstoke.
His instructor Stephen Lambert said the examiner's decision in November was an "insult".
However, the Driver and Vehicle Standards Agency (DVSA) has upheld the decision and refused to give a refund.
