Police 999 calls26 Jan 2026Police 999 call numbers up despite digital focusThe force says investing in its digital communications compliments its traditional phone channels.26 Jan 202616 Jan 2026Moment 12-year-old calls 999 from A road after steering unconscious mum's car to safetyZac, 12, called 999 after calmly steered a speeding car into a central reservation when his mother fainted behind the wheel.16 Jan 202616 Jan 2026Listen to boy call 999 after mum faints behind the wheelA 12-year-old boy gets a bravery award for saving his mum's life after she fainted behind the wheel.16 Jan 20261 Jan 2026More than 4,000 ring police over festive periodThe Durham force says the figure includes almost 300 phone calls to 999 on Christmas Day.1 Jan 202626 Dec 2025Ambulance call handlers face 'increased' pressure over fluEmergency service workers tell us about the demand and abuse they can face during the holidays.26 Dec 202522 Dec 2025Police make 999 call plea for busy Christmas periodDevon and Cornwall Police urges people to only call 999 in a genuine emergency over Christmas.22 Dec 202521 Dec 2025Met 999 call pickup time falling short of targetThe Met's mid-year review indicates 78% of calls are answered within the target of 10 seconds.21 Dec 202519 Dec 2025'Video call service expansion could help tackle domestic violence'The service lets victims of crime choose a video call option instead of a phone call or in-person visit. 19 Dec 202519 Dec 2025Police hail 'phenomenal' 999 call handling recordSussex Police 999 call handlers were among the quickest in the UK between August and November 2025. 19 Dec 2025...
