Police 999 calls

The Durham force says the figure includes almost 300 phone calls to 999 on Christmas Day.

Emergency service workers tell us about the demand and abuse they can face during the holidays.

Devon and Cornwall Police urges people to only call 999 in a genuine emergency over Christmas.

The Met's mid-year review indicates 78% of calls are answered within the target of 10 seconds.

The service lets victims of crime choose a video call option instead of a phone call or in-person visit.

Sussex Police 999 call handlers were among the quickest in the UK between August and November 2025.

Police issue an alert after a report of a man exposing himself to a girl in her mid-teens.

Just 15% of 999 calls were for genuine emergencies last year, the Metropolitan Police says.