Outsourcing22 Oct 2025How the outsourcing sector became South Africa's newest goldmineSouth African firms that do remote work for North American and European businesses growing strongly.22 Oct 202516 Oct 2025Why AI is being trained in rural IndiaSmaller Indian towns are becoming centres for training and correcting artificial intelligence models. 16 Oct 202510 Sep 2025Tesco to Victoria's Secret: India's booming back-offices worry about rising trade barriersMany global firms are at an inflection point, as they face the heat of nationalism from their home countries. 10 Sep 202511 Jun 2025NHS doubles amount its spending on private companiesUnion members have called for the NHS to stop using private companies.11 Jun 202530 Nov 2024Controversy over recycling sent to MalaysiaConservative councillors have questioned Cotswold District Council over the arrangement.30 Nov 202430 Jan 2024Union wants council services back 'in-house'Unison says Norwich council outsourcing means some workers get paid "thousands" less than others.30 Jan 202416 Oct 2023Settlement talks in Kenya Facebook case collapseLegal action by Nairobi-based workers who filtered out graphic Facebook posts will continue.16 Oct 20239 Oct 2022Pacific Island Fiji aims for a high-tech futureThe Pacific Island is attempting to gradually move away from traditional industries to IT services.9 Oct 202225 Aug 2022Firm denies turning call centre voices 'white'Technology that changes workers' accents is accused of making "the world sound whiter".25 Aug 2022
