Views sought on island's ambulance service

Zhara SimpsonChannel Islands
News imageBBC The side of a St John ambulance. It is yellow with yellow, green and red blocks.BBC
Ambulance and Rescue Service Guernsey said its survey was open to anyone

People are being asked to submit feedback on an island's ambulance service.

Ambulance and Rescue Service Guernsey said the 2026 survey was open to anyone and was especially keen to hear from people who had recently used the service.

It includes its emergency ambulance service, the non-emergency patient transfer service, or islands with a close friend or relative who has used the services in the last year.

Head of operations, Dean de la Mare, said the demand for the ambulance service continued to be high.

He said: "It is important to find out what islanders think of the service we are providing so we can see what we are doing well and look at how we can improve.

"Delivering high quality patient care is our top priority and our crews take pride in being compassionate and providing an excellent standard of care, ensuring people get the service they deserve."

The service said the survey also contained a section about the Joint Emergency Services Control Centre, was anonymous, and only took about 10 minutes to complete.

St John has been operating its ambulance service in the island since 1936 and provides the service on behalf of the States of Guernsey through a grant from the Committee for Health and Social Care.

The service said it responded to about 10,000 calls every year and about 7,000 of the calls were emergency or urgent.

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