Delivery robots spark concern after dog incident

Marcus Boothe,Bristol and
Alex Seabrook,Local Democracy Reporter
News imageBBC The orange coloured robot, with Just Eat branding in white, is travelling towards the city's Keel Square. It has six chunky rubber wheels and a large pole which carries a flashing orange flag to indicate it is near. In the distance is the under-construction Culture House. BBC
The robots are equipped with cameras that allow them to navigate streets

New delivery robots have sparked safety concerns after a councillor's dog was almost run over.

Over the past month, JustEat has launched a new trial using small wheeled robots to deliver food to customers along Gloucester Road.

Bristol City Council said it was not informed about the trial and does not have a policy on the use of delivery robots. Council staff were asked to investigate how the trial is being conducted and what permission was required.

A council meeting was told a councillor's small dog narrowly avoided being hit by the robot, with councillor Ed Plowden saying the company was creating new risks for residents.

News imageEdwin Thompson Photo of Edwin Thomas smiling to the camera. He is standing in front of stain glass window and is wearing a dark grey t-shirt.Edwin Thompson
An expert in mechanical systems says he still prefers humans still delivering him food

Plowden, chair of the transport policy committee, said councillor Emma Edwards has a very small dog and that robotic engineers may need to do some more work for public safety, according to the Local Democracy Reporting Service.

JustEat's trial is partnered with Delivers.AI, a company spokesperson said it was not contacted by the council with any specific concerns about its autonomous machines, which run on six wheels.

They added that robots, which are equipped with cameras that allow it to navigate streets, are designed for pedestrian environments and travel at low speeds along pavements while transporting food.

However, a software engineer who works with mechanical systems, Edwin Thompson, said he does not agree with the new robots in the city.

Thompson said these robots could cause issues for people using the pavement with mobility issues.

His concern was that the self‑driving delivery robots potentially reveal that our job markets have started to change.

"I prefer a human delivering me my food," he added.

News imageReuters Person riding on a bike with an orange Just Eat food deliver bag on his back Reuters
Just Eat regularly reminds couriers about the dangers of illegally modifying electric bikes.

Plowden criticised parts of the delivery industry, arguing that some companies place risks on workers and the public while profiting from the service.

He added that he would like to see stronger national rules to ensure robot operators are properly licensed and meet health and safety requirements.

In response to the concerns, JustEat said the trial had been carefully planned and included safety assessments.

A spokesperson said the company works closely with local authorities and had partnered with road safety charity Brake to promote safe delivery practices.

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