Jersey Post sees £2.3m profit in 2025

Jersey Post Group made £2.3m in profit before tax last year, delivering its "strongest financial performance" since 2021, it has reported.

The service said it had a revenue of £66.9m, and that 96% of mail leaving Jersey had been despatched within one day of being posted last year. Customers also rated on‑island postal services at 81%, up from 69% in 2024.

Jersey Post said it planned to begin a self-funded investment programme to modernise services by focusing on core operations. It also said it would pay a dividend to its shareholder the Government of Jersey for the first time since 2021.

CEO Mark Siviter said the results found it had "stabilised following some tough but necessary decisions".

Jersey Post said that, despite the positive performance, its long-term structural challenges remained as letter volumes had halved since 2016 and fewer customers were visiting post offices.

It said the "continued shift from letters to parcels" had also placed" pressure on costs and margins".

The price of sending letters in Jersey rose by a third at the beginning of 2025, but the price of parcels went down.

Siviter said: "Our people have been at the heart of this turnaround, and, while long‑term challenges remain, we're now well positioned to invest in the future so we can continue to deliver a high‑quality service for the island."

The service said its investment programme would "provide improved services for customers, whilst ensuring colleagues have the tools and equipment they need to operate efficiently in a changing market".

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