Care home taken out of special measures

Federica BedendoNorth East and Cumbria
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Rosehill House was placed in special measures in May

A care home has been taken out of special measures by a watchdog after inspectors found it had improved several aspects of its service.

Rosehill House in Whitehaven, Cumbria, had been rated "inadequate" by the Care Quality Commission (CQC) in May following an inspection triggered by concerns about how the home was managed.

A new inspection found "enough improvements" had been made to remove the Moresby facility from special measures, though the CQC said more were needed and the home continued to be in breach of legal regulation for good governance.

The care home has been approached for comment.

When a facility is in special measures, it means it is be kept under close review by the CQC and monitored to ensure improvements have been made.

A report published by the CQC said Rosehill House still needed to make changes to how its staff learned lessons from incidents, how medicines were managed and how people were supported when transitioning between different services.

It said: "Although leaders were passionate about delivering good care and were compassionate in how they supported people and their staff, systems in place to promote the culture and values of the service required improvements."

'Caring and friendly'

The CQC gives care homes an overall rating and also scores them across five criteria.

The home's overall rating was marked as "requires improvement", with safety and leadership receiving the same judgement. This was an improvement on the previous score of "inadequate".

Effectiveness and responsiveness improved from "requiring improvement" to "good", while the the caring criteria remained as "good".

Inspectors said Rosehill House had got better at detecting and managing potential risks, including that of infection, and people's care was monitored to "continuously improve it".

The report said: "Throughout the assessment, we observed care and support that was caring, and friendly.

"Staff were respectful and took time to involve people in their care."

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