Noise complaint brings fears dogs will be put down

Tammy Gooding,BBC Hereford & Worcesterand
Elliot Ball,West Midlands
BBC Three women kneel outside an industrial unit while holding three dogs. The unit has a large red sign on the front that reads "Beloved Doggie Holidays and Day Care". BBC
Manager Jess Bollerod said the staff could not "bear it" if the dogs were put down

A kennel issued with a noise abatement notice by the council following complaints from neighbours said 11 dogs could be put down if the business was forced to shut.

Beloved Kennels in Flyford Flavell provides doggy day care, holidays and a rescue sanctuary for animals that cannot be rehomed.

Manager Jess Bollerod said: "We love them all as if they were our own dogs and we couldn't bear the thought of them being put down."

Worcestershire Regulatory Services said the notice had been appealed and the matter would now go before a court.

Bollerod said the firm had hand delivered letters to each of their 50 neighbours explaining their situation, but only one person responded.

She continued: "We have invited all of the neighbours to come and speak to us and we would love them to turn up here so we could have a proper conversation.

"We really want to resolve things for them; we're just fighting a timeline that we can't meet at the moment."

Owner Louise Collins said: "We've changed how we're moving the dogs about to keep the noise to a minimum.

"We've appealed to our neighbours to say we just need some time to put up some sound barriers or some soil bunds, so the noise won't bounce out.

"We can't get the planning permission with the noise abatement order against us, but we need planning permission to put all this sound proofing up, so we need more time."

A blonde golden retriever is pictured on a yellow lead.
The kennel said 11 of its resident dogs could be put down if the business was to close

Simon Wilkes, director for Worcestershire Regulatory Services, which deals with statutory nuisance on behalf of Wychavon District Council, confirmed the notice was issued "following noise monitoring activity which identified a statutory nuisance".

"The notice only requires the business reduces the nuisance. How the business does this is a matter for them," he said.

"As the notice has been appealed, the enforcement process has been paused until it is ruled on by a court."

A date is yet to be set for the appeal.

Follow BBC Hereford & Worcester on BBC Sounds, Facebook, X and Instagram.