GP practices now recognised as 'veteran friendly'

Lili SheppardSomerset
News imageBBC Six male veterans stand in line with arms crossed and smile at the camera.BBC
Veterans living in Wellington say they enjoy socialising at the monthly outreach service in the town

GP practices have signed up to a programme to improve healthcare for armed forces veterans.

All practitioners in Somerset will receive extra training to help them to identify and understand patients' needs so they can be referred to the most suitable NHS services.

As part of the programme accredited by the Royal College of GPs, veterans can also attend monthly outreach sessions or go along to two of the armed forces hubs.

Terri Underwood, Armed Forces lead for NHS in Somerset, said: "Having a safe space where veterans can meet, chat about old times but also feel comfortable to share things that might be distressing for the general public or people who have not served, is really important."

News imageLady with light, shoulder-length hair smiles at the camera to the left of her NHS colleague with curly hair wearing a blue lanyard who also smiles at camera.
Terri Underwood and Rebecca Oliver run the armed forces outreach programmes in Somerset

In the outreach sessions, veterans are also offered advice around health issues, housing and finances.

Underwood hopes that now GPs across Somerset are veteran friendly, services will become more "seamless".

She says it can be hard for former military people to settle back into society after leaving the forces and hopes that it will help that now GPs have signed up to the programme.

Underwood said: "When you're serving in the military, you have a very close bond with your brothers and sisters and so for many, when they leave they really miss that connection and support."

News imageMan in red jumper with glasses and moustache looks at the camera.
Kevin Connor says he goes to the monthly outreach sessions "purely for the social side of things"

Kevin Connor, attends the monthly outreach service in Wellington and thinks it is good that practices have signed up to the programme but feels one of the biggest obstacles veterans face within the heath system comes down to a "lack of communication".

Connor said: "We can talk about being veterans but if medical centres and hospitals don't keep emphasising the importance of this to their staff, then it slips through the system.

"If they're not military orientated then they don't tend to appreciate the problems that veterans have, such as PTSD (post-traumatic stress disorder)."

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