M27 works 'cost us millions' as route reopens

Briony Leyland,Southamptonand
Ethan Gudge,South of England
BBC Bob Terris is an older man with white hair and is wearing a yellow hi-vis jacket. Behind him is a yellow lorry with 'Meachers Global Logistics' printed on its side.BBC
Bob Terris said he was "relieved" the route would be back up and running

The boss of a global haulage firm has said the two-year lane closures on part of one of the south coast's busiest roads has cost the firm £2.4m.

National Highways' work to resurface the M27 between junction five at Eastleigh and junction seven at Hedge End first began in 2024. It fully reopened from 06:00 BST, although a temporary 50mph limit is expected to be in place until the end of June.

Speaking ahead of its reopening, Bob Terris, from the Southampton-based haulage firm Meachers Global Logistics, said he was "relieved" the "critical" route would be back up and running.

National Highways praised motorists' "patience" and said the works would create "smoother, quieter and safer" journeys.

Terris estimated the disruption had cost the company, which runs 60 lorries in the Southampton area each day, £2.4m.

"We know exactly what it costs for the trucks, we know how much time we're losing - it's not rocket science, it's a lot of money," he said.

A line of yellow lorries with 'Meachers Global Logistics' printed on their side all sit in a yard. Next to them is a tall stack of wrapped pallets.
Terris said the works had cost his firm an estimated £2.4m

Terris, who began working at Meachers in 1962 and went on to own the company, welcomed the resurfacing project but bemoaned the economic impact.

"It's reduced the productivity of the vehicles, so our costs are higher, and our revenues lower because we don't get paid if they're not moving," he explained.

"It's not just the trucks, it's the admin, the telecom, the systems and everything [you have to do] to accommodate all this.

"It's an absolutely huge thing, but we're only one company, just multiply this across the whole region and see how much it's costing."

Darren Snelgar has very short brown hair and is wearing a blue fleece over a red and blue checked shirt. Behind him, out of focus, is a row of shops.
Professional magician Darren Snelgar, from West End, said he was "over moon" the road would be fully reopening

Professional magician Darren Snelgar said the traffic caused by the roadworks had been a problem as he has been travelling to gigs

"It's been a bit of a nightmare, with the traffic building up every night around about three, half-past three, so it's been a right pain," he said.

The two-year £83m project to upgrade the motorway, which runs between the New Forest and Portsmouth, first began in March 2024.

It came as part of a National Highways scheme to replace routes built using concrete with asphalt to reduce noise and ensure the road lasted longer.

It has also involved work to improve drainage and strengthen the central reservation.

Richard Scrase, programme delivery manager at National Highways, said they were "grateful" for motorists' "continued patience".

"These improvements have created a smoother, quieter and safer journey for drivers, while helping the road last for generations to come," he added.

National Highways Looking down on the motorway from a bridge as traffic passes by underneath.National Highways
The National Highways scheme to resurface part of the M27 began in 2024
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