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中级

第三十四集：The business trip 出差

Episode 190628 / 28 Jun 2019

本集内容简介

安娜和同事 Tom 到法国出差，希望能与客户当面协商价格，促成这笔生意。在交谈过程中，他们用了哪些礼貌的客套话？这笔生意谈成了吗？本集《白领英语》介绍商业面谈中经常用到的客套话。

听力挑战 – 问题

作为和法国公司协议中的一部分，Tom 说要搭送什么东西？

文字稿

Anna
Tom, could you let go of my hand?

Tom
Sorry, it's just I get nervous flying.

Anna
Well, we've landed in Marseille now so you're safe… oh, I like your passport photo.

Tom
Oh, do you?

Anna
I didn't know your middle name was Stanley.

Tom
Yup, after my great-great-grandfather.

Anna
Really? Come on, we need to get a taxi. Taxi! Taxi!

Narrator
Hello again. 安娜和 Tom 这次出差可是身负重任，他们必须签下法国客户的订单。这家客户最近收到另一家公司给的报价，要比 Tip Top 贸易公司的报价低。安娜这次必须说服客人，Tip Top 的产品可是质量最好的。安娜，你有信心吗？

Anna
Not really. It was OK speaking to them on the phone but seeing them face-to-face is quite scary.

Narrator
You'll be fine. 保持冷静。客户肯定会很高兴你们特地到他们公司拜访。你要告诉他们谢谢他们能抽出时间来见你们，然后重新概括一下你们电话上说的那些内容。

Anna
Oh yes – beat the price of the competitor but get them to make a bigger order.

Narrator
对了，告诉他们订单越大，享受的折扣就越多。祝你好运！

Tom
Oh look, we're here now. Now Anna, I hope you don't mind me saying, but just leave the talking to me. Right?

Anna
Err, well…

Tom
Oh, Madame Brown, ciao, great to see you.

Trader
What?

Anna
Monsieur Brown. Bonjour. I'm Anna from Tip Top Trading. This is my colleague, Tom. Thank you for sparing the time to see us.

Trader
No problem. Did you have a good flight?

Tom
It was great. I love those little bottles of wine they give out… I kept a few with me if you fancy a glass of vin rouge?

Anna
I think we should sit down and discuss business.

Trader
Of course.

Tom
Yeah, yeah, good idea.

Anna
Now, I believe Tutti Fruity has offered you a good price, but, as I said on the phone, we can beat that.

Trader
Yes, you did.

Tom
Did you, Anna?

Anna
But to get this price you've got to buy lots more.

Narrator
Anna! 你说得太露骨了，要含蓄一些。要让对方主动买更多的塑料水果，而不是你逼他们买的。

Tom
What she means is… our Imperial Lemons are made with our unique laser curve technology. They are hard wearing and a joy to have on display in any shop window or restaurant.

Anna
Tom, that's amazing!

Tom
I read it on the back of the box.

Anna
So, we really feel that we have a product that you'll be proud to display. And to get this fantastic price you just need to place an order of 10,000.

Tom
And we can even throw in a free sample of our new Perfect Peach range.

Anna
Each lemon comes with a satisfaction guarantee - I know you won't be disappointed.

Trader
Hmm. It sounds good. OK, I think you have a deal.

Narrator
不错不错。安娜，别忘了让他在合同上签字，还有告诉他什么时候送货。

Anna
OK. I would be grateful if you could just sign the contract. We'll get the lemons to you as quickly as we can. Tom, do you have a pen? 

Tom             
Erm, no actually. It was in my bag yesterday but it's gone… it was a nice, good one too.

Trader        
No problem. I have a pen. There you go.

Anna            
Thank you. It was a pleasure doing business with you. We'll get those lemons to you in two weeks' time.

Trader          
Perfect.

Narrator
Good work. 安娜和 Tom 的表现都不错。合同签好了，接下来就得实现承诺了。那在这里，让我们看看安娜用了哪些语言来帮助她成功地签下了今天的合同。

Thank you for sparing the time to see us.

Each lemon comes with a satisfaction guarantee - I know you won't be disappointed.

I would be grateful if you could just sign the contract.

Thank you. It was a pleasure doing business with you.

Narrator    
真是不枉此行。Tom 和安娜得回伦敦向 Paul 报告好消息了！

Anna         
Oh no, look! Our flight to London is cancelled! It's the last one today. What are we going to do?

Tom     
Well, erm… I guess we're just gonna have to stay here for the night. I'll sort out a hotel.

Narrator
看来好事多磨啊！我们下次再见吧！

听力挑战 – 答案

作为和法国公司协议中的一部分，Tom 说要搭送什么东西？

一个新的 Perfect Peach 系列的免费样品。

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