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中级

第六集：Double-booked 撞期

Episode 181214 / 14 Dec 2018

本集内容简介

Tom 今天看起来气色不大好，原来他在安排会议的时候，把两位重要的客户都约在了同一个时间见面。他请安娜帮忙解围。安娜能否用得体的英语接待客户呢？看视频，学习怎样用英语为他人提供帮助。

听力挑战 – 问题

Citrus Ventures 公司的业务是什么？

文字稿

Anna
‘Look forward to hearing from you soon. Kind regards, Anna.’

Denise
And Margery said: 'I don't think I've ever seen a vegetable quite that size before...'

Paul
Where's that hole-punch?

Narrator
Ahhh，Tip Top 贸易公司今天的工作还是在按部就班的进行着。

Tom
Oh for goodness sake! What a disaster! I can't believe it!

Narrator
不过这儿怎么有一位看起来有些郁闷呢？

Tom
Arrgh!

Narrator
安娜，体现你助人为乐的机会来了。This is the moment to show that you are willing to help.

Anna
Yes!

Narrator
有好几个短语你都可以用，像：

我能帮忙做点什么吗？Is there anything I can do? 
让我帮帮你！Let me help.

或者可以用像口语化的表达，

比如说：Can I give you a hand？
或者：Give me a shout if you need anything!

OK?

Anna
Right.

Narrator
快去吧！

Anna
Are you OK, Tom?

Tom
No.

Anna
Is there anything I can do?

Tom
No.

Anna
Oh. What's wrong?

Tom
Everything.

Anna
I see. Can I give you a hand?

Tom
My computer has crashed. I've lost my phone. And there's a big, BIG problem with my timetable. I've got two meetings scheduled at the same time with two extremely important clients. I can't do them both at once!

Anna
Let me help.

Tom
Thanks Anna, but these are big, BIG clients. They need someone of experience.

Anna
Well, give me a shout if you need anything.

Tom
I can handle this, alright?

Narrator
'I can handle this'... 哎呀，这个傻瓜。不过安娜, 你该说的话都说了，非常好。我想过会儿他肯定会改主意的。

Denise
Oh, I know, and the purple ones are so much more powerful...

Tom
Anna? Could you help me?

Narrator
Ha! 你看，我说对了吧。

Tom
They've both arrived at once! Oh god! I'll deal with Mrs Kumquat...

Anna
Okay.

Tom
You talk to Mr Lime, he's from a company called Citrus Ventures. They own hundreds of juice bars.

Denise
Are you sure that's a good idea Tom?

Tom
I don't have much choice, do I?

Denise
Well I could-

Tom
Just keep him occupied Anna, tell him how great he is... no, no, tell him how great I am. And find out what he wants. If it's about the…no, never mind, just be nice.

Anna
Understood.

Tom
Mr Lime! Are you well?

Mr Lime
Yes, but I'm actually rather angry too.

Tom
Well, let me introduce you to Anna!

Anna
Mr Lime, it's a pleasure to meet you! Let me help with your coat.

Mr Lime
Oh er... Thank you.

Anna
Can I give you a hand with your scarf too, Mr Lime?

Mr Lime
Oh... Thanks.

Anna
Now, please come this way and you can tell me what's wrong.

Narrator
太棒了！还好你伸出了援助之手，又使用了恰当的短语表达。让我们再听一次：

Is there anything I can do?
Let me help.
Can I give you a hand?
Give me a shout if you need anything.

Narrator
但是 Mr Lime 看起来很生气。到底是怎么回事儿啊？安娜能解决这个问题吗？希望可别砸锅了！下期节目我们再继续。

听力挑战 – 答案

Citrus Ventures 公司的业务是什么？

这个公司拥有上百家 “fruit juice bars 果汁吧”。

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