VOCABULARY salesperson - tu: pracownik działu handlowego reason - powód firstly - po pierwsze to change - zmieniać habit - zwyczaj secondly - po drugie advertisement - reklama consumer - konsument washing liquid - płyn do prania to require - potrzebować, wymagać further - tu: dalej, co więcej cost - koszt dispenser - dozownik technical innovation - innowacja techniczna to focus - koncentrować się na czymś mobile phone - telefon komórkowy to come out - tu: ukazać się na rynku to grow exponentially - rosnąć w postępie geometrycznym

Lesson 8
Sales

ANURAG: Well, I agree with the salesperson for the following reasons. Firstly, when people are used to doing things in a particular way, it is extremely difficult to change this habit.

Secondly, huge advertising on educating the consumer on this new way of using the washing liquid will be required. Further, the cost of this new method would surely be more, as a dispenser is needed.

PAUL: We keep focusing on the technical innovation and the cost to consumers of that but if this is truly a much better product then surely we shouldn’t be too worried about it.

I mean, look when mobile phones first came out. People said, you know, "People won’t like it. They’re not used to it." And it’s grown exponentially. So, sometimes it’s a problem, I think and sometimes not.

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	Lesson 8

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