Contact Your Safety Team

Safety Hub Support

BBC's Safety Hub is the platform for recording risk assessments, incidents, near-miss, inspections, assurance and much more. 

If you need help with any of the following, please request support using the Safety Hub Support Form. 

• Requesting an update to a workflow or approval step.
• Reporting a form or dashboard error (for example, not loading or showing incorrect data).
• Adding or updating a user role or email domain.
• suggestions for new fields, values, or filters in a form or report.
   

Your request will then go to the BBC Product Support Team for review and action.

Safety Advice Line

The Safety Advice Line is a service provided by the BBC's Safety Team. The phone line and inbox are monitored Monday to Friday from 9am to 6pm. If the phone number goes to voicemail then please leave us a message whilst we're helping another caller; we'll call you back straight away. 

Tel: 0370 411 0464

E-mail: [email protected]

Who can call us: BBC employees and BBC productions only

BBC Studios and Subsidiaries can also contact their safety team directly [email protected]

Contact your Safety Team 

BBC, BBC News and BBC Studios have dedicated safety professionals. 

You can find out who your safety contact is here. (Gateway page)

Other Useful Contacts

• BBC Workplace (Facilities Management) - for property-related issues, filming permits for BBC premises. 

• Insurance (BBC)

• Safety Equipment Store

• BBC Health & Wellbeing

• Occupational Health

• IT requests 

Emergencies in BBC premises

To report an emergency within a BBC building, including summoning the emergency services (UK), contact the BBC's National Central Control Room (NCCR)

For Ambulance, Fire or Police assistance.
When a person or building are in danger call the BBC
National Central Control Room (NCCR)

0161 836 1666
or
0207 765 1666

Some buildings have local arrangements to dial 999 to summon emergency services locally. When that's the case use that system.

Please note: some BBC buildings are not linked to this service, in which case you should dial "999" and ask to be put through to Police, Fire or Ambulance.

If someone requires first aid;

Contact local First Aider – Via Security (in your building) and/or Local noticeboards have details 

If you cannot find one quickly contact National Central Control Room (NCCR)who may be able to assist

If you think an ambulance is required:

Contact the National Central Control Room (NCCR) and tell them that an ambulance is needed tell them where the casualty is.

If you can’t contact the NCCR, or there are different arrangements locally, then call 999.

Ensure that you inform them of the address of the building and the location of the casualty in the building.

Contact the local Facilities Managers, the local security department or reception to inform them of the situation.

Stay with the casualty until help arrives.

BBC Emergency Information Service: the BBC’s ‘159’ Emergency Information Service can be used to keep you informed of major emergencies affecting the BBC, for example, major security alerts, fires or power failures at the larger BBC buildings.

• Tel: 0800 0688 159
• Web: https://www.bbc.co.uk/159/
• Twitter: @BBC159
• Red Button: Go to help menu or key in '159' on your remote.