Information for Parents and Guardians

Timings

Doors at The SSE Arena, Wembley will open at 12.15pm for ticket holders to enter the venue. The show starts at 2.15pm and will finish around 4.15pm. Please do not arrive before 11am on Sunday 21st October and please note, there are no provisions made for overnight arrivals.

We would strongly advise that if you or your children are travelling to the event you plan your journeys in advance and check for the latest travel information before you depart.

Driving to The SSE Arena, Wembley

The Wembley complex is a ‘public transport’ destination and there is no parking available for this event.

Please be aware that this year there will not be a dedicated drop off / collection car park due to the building developments in the area and the Stadium event.

If you drive to The SSE Arena, Wembley to drop off / collect your children at BBC Radio 1’s Teen Awards please note that the area around the venue and after the show will be very busy with traffic and crowds. We strongly advise that you do not attempt to collect your children from directly outside the venue on Engineers Way by car because the road will be closed.

The Arena will not be open to allow parents to wait for the show to finish. If you plan to meet your child on foot after the event, there will be meeting points clearly labelled. A map showing the designated meeting points can be found at www.bbc.co.uk/radio1. Please arrange with your child to meet at one of these in advance.

National Rail

The nearest station to The SSE Arena, Wembley is Wembley Stadium Station which is on the Chiltern train line and is approximately a 15 minute walk to the venue. The Chiltern line travels from London Marylebone, Oxfordshire, Buckinghamshire and the Midlands. Please refer to National Rail Enquiries for further details at www.nationalrail.co.uk

London Underground

Wembley Park station is the closest to The SSE Arena, Wembley, and is a 10 minute walk. Wembley Park is on both the Jubilee and Metropolitan lines.

To get to the SSE Arena, Wembley, please travel to Wembley Park (Zone 4) on either of these lines. Once you have exited the station, take the steps down onto Olympic Way, cross Engineers Way and the Arena is on your right. Ticket holders will be stewarded by our event security both before and after the event.

Please check the Transport For London website for live and most up to date travel information at www.tfl.gov.uk

Picking up your concert attendees after the event.

The show will finish at 4.15pm. The arena will not be open to parents to allow them wait for the show to finish. If meeting your child on foot after the event, there will be two clearly signed meeting points outside the front of the venue – ‘Meeting Point A’ and ‘Meeting Point B’. Please arrange with your child to meet at one of these in advance.

Lost Property

Any lost property collected during the event will be taken to the Venue’s reception and can be collected from there.

After the event, please e-mail [email protected] with the details of the lost item and your contact details and we will follow up.

Terms & Conditions

The full Terms & Conditions for this event can be found HERE