Claire Wardle
is research director at the Tow Center @cward1e
Blog posts in total 13
Posts
Eyewitness media and news: It’s still a Wild West out there
A study into the use of eyewitness media reveals some dubious practices by news websites and no commonly understood frameworks within the news industry.
News channels failing to credit huge amounts of UGC
When you compare how many times broadcasters add an on-screen credit for UGC, the numbers vary tremendously. The issue of labelling is also fascinating.
#bbcsms: What next?
I chaired the penultimate session at #bbcsms hoping it would pull together different themes from the conference. I feel very strongly that we're past the 'ooh, isn't it new and different' stage with social media (indeed, I agree the phrase itself now appears outdated), and I didn't want peopl...
#bbcsms: A catalyst, not a conference
I had the idea for today's BBC Social Media Summit (#bbcsms) over six months ago. I wanted to organise an event that would lead to concrete outcomes. I've been to conferences where I've left feeling inspired, challenged, with a pocket full of business cards, but then found that little changed wh...
BBC Social Media Summit
In order to help us produce useful outcomes, we've designed the two days around four main themes
BBC Social Media Summit
It's just over two weeks to go until the BBC Social Media Summit. As we explained in the last post, this event is all about producing useful 'things' - whether that's a blueprint for using social media to distribute information during disasters coverage; guidelines for verifying information r...
Yet another social media event?
Last year, I was lucky enough to spend time in Australia doing some training and consultancy work for the Australian Broadcasting Corporation. As I sat down with Ping Lo, the ABC's social media co-ordinator, over a couple of days, I soon realised that, while there were similarities between the w...
The day after - lessons learned from my crowdmap experience
Late on Monday night, I wrote a short post on my blog in anticipation of the crowdmap I'd just set up for BBC London which I hoped would provide a useful service the following day during the Tube strike. It's now Wednesday and I can write, while still feeling slightly shell-shocked from the ex...
How social networkers use news
"It's all about me" - a statement of the blindingly obvious about how people use social networking sites, but no less significant for it. Last week, the BBC gathered together a group of twenty 19- to 39-year-old Londoners who described themselves as light or heavy social media users...
What makes people send in their stuff?
The idea that journalists can tap into online sources to access a kind of collective consciousness is often touted as the next - or at least the current - big thing. If this is the way forward, news organisations need to understand what makes audience members decide to interact or participate. ...
Four quick examples of 'Twitter as news'
The Air India crash Compare the Tweet from Breaking News Online (BNO) and the Tweet from a journalist showing the different times the wires reported the crash in comparison with Breaking News Online. As you can see, the Tweet was the first. The Bangkok events There were some great jour...
Will social media change campaign reporting?
Ten thousand US 'citizen journalists' covered the 2008 Presidential Election campaign for the Huffington Post's successful Off the Bus initiative. Scoops suddenly appeared when politicians had dropped their guard, as Obama learned when he made an off-hand comment about the bitterness he believed...
The Facebook Election? Don't count on it
Take a look at the number of fans on the Conservatives' Facebook page, Nick Clegg's Twitter messages or the comments on Labour's YouTube channel and you might conclude that 2010 will be the UK's first social media general election. Indeed, January began with a rush of such speculation about t...
