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Episode details

Local Radio,22 Jan 2026,4 mins

The AI robots helping to speed up pharmacies

NHS Stories

Available for over a year

An Essex pharmacist says using artificial intelligence and robotics is taking the strain off their services, as demand from patients grows. Cross Chemist in Benfleet sees up to 30 people a day and prescribes 11,000 medications a month, but believes investing in new technology is helping free up their time. Pharmacist Hema Patel has been showing BBC reporter Matt Knight how everything works... Picture credit: Matt Knight/BBC.

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