MBL: In-game purchases

Available for over a year

Unexpected bills from video games and apps? The online world of video games and apps can be financially treacherous, filled with loot boxes and micro-transactions. They can mean large, unexpected bills through the relatively new phenomenon of in-game purchases. Louise Cooper and guests discuss what your consumer rights are if things go wrong. Guests: Dr Jo Twist, CEO at The Association for UK Interactive Entertainment (UKIE) Alex Neill, CEO at Resolver David McClelland, technology journalist Producer: Ben Carter Editor: Hugh Levinson