MBL: In-game purchases
Have you or your children racked up unexpected bills on video games or apps? Some people have lost thousands of pounds. Louise Cooper finds out what your rights are.
Unexpected bills from video games and apps? The online world of video games and apps can be financially treacherous, filled with loot boxes and micro-transactions. They can mean large, unexpected bills through the relatively new phenomenon of in-game purchases. Louise Cooper and guests discuss what your consumer rights are if things go wrong.
Guests:
Dr Jo Twist, CEO at The Association for UK Interactive Entertainment (UKIE)
Alex Neill, CEO at Resolver
David McClelland, technology journalist
Producer: Ben Carter
Editor: Hugh Levinson
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- Wed 19 Feb 202015:00BBC Radio 4
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