Who's Sorry Now?

Available for over a year

When things go wrong in the corporate world the public expects an apology from the man or woman in charge. So why are some CEO's more comfortable with saying sorry and why won't some shoulder the blame? Evan Davis and guests discuss why sorry is sometimes the hardest word in business. GUESTS David Kirk, Partner, McGuire Woods Mark Selby, Co-founder Wahaca, Mexican restaurant chain Paul Charles, CEO and Founder of reputation management consultancy, The PC Agency Producer: Julie Ball.