If you’ve subscribed to podcasts through BBC Sounds, try:
- Unsubscribing from the podcast and re-subscribing
- Following the troubleshooting steps in our Help Fixing Problems pages
- Contacting us – please let us know the exact issue you’re experiencing, what device you’re using, and what you’ve tried to resolve the problem
If you’re using a third-party podcast subscription service or app, unfortunately we're unable to offer support. However, if you're having trouble with podcast subscriptions:
- Contact the manufacturer of your podcast subscription software or app
- There may be a help or troubleshooting section in your application or software with advice on how to resolve issues with podcast subscriptions
- Try deleting the feed and re-subscribing
As a last resort, if you are having persistent problems, you may wish to choose another podcasting application.
