Our holiday was not as advertised

Julia Somerville, Gloria Hunniford and Louise Minchin investigate the trips that didn’t meet the promises holidaymakers say were made when they booked them - including the Sicilian hotel that turned out to be a four-hour walk from the historic city a family thought they’d be staying in, and right next to a motorway.

Also on the programme, all you need to know before investing in a camper van conversion and tips for using your phone while abroad without facing a costly bill.