My holiday coach crash nightmare

Angela Rippon, Gloria Hunniford and Julia Somerville are talking holidays. In the spotlight, the tour operator that one couple say really let them down when their coach transfer took a turn for the worst. Also, accessible travel at the airport – what do you need to do to make sure you get the assistance you need? And in the holiday advice clinic, Simon Calder is on the case for a couple whose baby’s flight ticket went awry.