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David v Goliath

Episode 27 of 40

How a burst pipe and rejected insurance claim left one woman with an £86,000 repair bill, all thanks to a condition in the small print.

The team comes to the aid of customers who feel they are fighting a David and Goliath battle, including one single mum landed with an £86,000 repair bill after a burst pipe devastated her new home and her insurer refused to pay out.

Also, the broadband firms who failed to make switching simple – leaving some customers running out of patience. In the advice clinic, the team helps one woman forced to cook Christmas dinner on a camping stove when two brand new cookers broke down.

43 minutes

Credits

RoleContributor
PresenterGloria Hunniford
PresenterJulia Somerville
PresenterAngela Rippon
Executive ProducerRowland Stone
Series EditorChris Walker
Series ProducerLizz Martin

Broadcasts

  • Wed 3 Jan 202410:45
  • Tue 23 Jul 202409:30