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Back up to: Rip Off Britain

  1. Episode 4

    The angry customers who regret choosing one particular big name for their dream kitchen.

  2. Episode 3

    Star Wars actor Mark Hamill reveals how he is fighting back against autograph fraudsters.

  3. Episode 2

    A look at situations where sloppy customer service has led to devastating consequences.

  4. Episode 1

    A woman who thought her bank was working hard to protect her cash ends up losing thousands