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Intercultural communication GORAV: I think Brad is angry because he comes from a work culture, where emphasis is laid on efficiency and time. And in the current scenario, he cannot comprehend how the local businessmen can be so laid back. He has a tendency to stress getting his job done with emphasis on the end product rather than on the means or process or the relationship, whereas in the local business culture, although the product is important, there’s an equal concern about personal relationships and from a local business point of view, basically what he is lacking, is warmth and ability to build relationships. LAN: If you want to do business with people having different culture background, probably you need to understand their culture first. GORAV: Exactly. And I think a crash course in local cultures would be a great idea. So that you know what their likes and dislikes are and their impression about life.
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