 | |
 | |
 | | | | | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|  |
Internal communication HELEN: Depends on what kind of message you want to convey. If it’s something like the coffee shop will be open 30 minutes longer, then you can just post the message on the intranet, but if it’s a new initiative, like this flexible working scheme, we also want to collect reaction from employees. We might want to do a two directional communication. In my opinion the boss should be responsible for this communication. MERI: In large organisations there’s typically a communications department; in smaller companies the HR department does it. In this kind of flexible hours initiative it’s very important that Human Resources, as she said, collects all the information about people’s reactions, if they are going to use the flexible hours and how they can improve the system, so it’s really an important initiative for a company and it’s not the just one more notice. OXANA: As one of the business school graduates innocently suggested, getting personal assistant to deliver a message of such a great importance was not a good choice on behalf of the boss. A message that important had to be communicated through the layers of the company. Perhaps starting with the meeting of the managers who are one layer lower, middle managers... ANDREW: ...the line managers, if you like.
OBJAŚNIENIA here’s what you can do with a message - you can: convey it deliver it communicate it get it across pass it on or even – post it – on the net and the person at the other end? he or she - gets it or receives it got it? layers of management: top (dyrekcja) middle (kierownictwo średniego szczebla) junior (kierownictwo niższego szczebla) Test yourself, use our quiz! | | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| |||
| | | |
| |||
 | ^^Powrót | | |
