Session 3

How do you prepare someone for disappointment? There's some apologising to do at the offices of Tip Top Trading. Find out why and learn some useful phrases.

ክፍለ-ስራሓት ናይዚ ምዕራፍ

ድምር ነጥቢ ናይዚ ክፍለ-ስራሓት 3

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    Activity 1
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    Activity 2

Activity 2

Your turn

Preparing someone for disappointment

How well do you know these expressions? In this activity you need to prepare people for bad news. What's the best way to let them know they're not going to get what they expected? Let's see if you can use the expressions from this session correctly.

ነቲ ጽሑፍ ብምንባብ ነቲ ስራሕ ዕመምዎ

To do

You have to decide on the best option to complete the sentences. When selecting your answer, try to:

1. Make sure your answer fits the meaning of the sentence.

2. Make sure it matches the form introduced in this session.

3. Make sure your answer is polite, if appropriate.

Choosing the right thing to say

6 Questions

Choose the correct option to make a polite and accurate English sentence, using phrases from this session.

ኣገናዕ፡ ፈተናኹም ዛዚምኩም
Excellent!Great job!ሕማቕ ዕድል!ዘመዝገብኩምዎ ነጥቢ ...:
x / y

End of Session 3

That's all for Session 3. We hope you enjoyed hearing from the English at Work team and learnt some useful expressions about preparing someone for disappointment.

In Session 4 the topic is changing careers. Have you ever wanted to change yours? Learn some useful language and share your thoughts with us!

ናይ ስዋስው ክፍሊ

  • Preparing someone for a disappointment: phrases and use of 'but'

    1. I'm really sorry to let you down + but... [explain the problem]

    Examples:

    I'm really sorry to let you down but someone obviously got their apples mixed up with their avocados.

    I'm really sorry to let you down but there was a mix-up with our paperwork.

    2. Sorry to disappoint you + but… [explain the problem or how you're going to solve it]:

    Sorry to disappoint you but we haven't got any more Awesome Apples in stock to send you.

    Sorry to disappoint you but I will do all I can to sort out the problem.

    How to explain why something went wrong:

    It's not how we planned it + but... [explain what has happened]

    Examples:

     It's not how we planned it but something has gone wrong.

     It's not how we planned it but there was a problem in our warehouse which we are now sorting out.