External influencesCompetitive

External factors such as changes in legislation, the environment, competition or new technology can have an impact on the success of a small business.

Part ofBusinessInfluences on business

Competitive

Sale reductions
Image caption,
A business will need to respond to changes in a competitor’s prices.

Most businesses will be affected by competition from other companies selling the same or similar products or services.

Sale reductions
Image caption,
A business will need to respond to changes in a competitor’s prices.

Competitive factors

InfluenceImpactAction
Competition may decrease prices or increase advertisingLose customers to the competitionImprove quality, reduce price or increase advertising
Environmental pressuresBad reputation if business is not seen to be environmentally friendlyIncrease recycling and reduce packaging
InfluenceCompetition may decrease prices or increase advertising
ImpactLose customers to the competition
ActionImprove quality, reduce price or increase advertising
InfluenceEnvironmental pressures
ImpactBad reputation if business is not seen to be environmentally friendly
ActionIncrease recycling and reduce packaging