Speaking questions - transport role-play - Higher
Role-play – At the coach station
Practise taking part in a conversation at the coach station. Read the instructions and prepare what you will say.
Scenario
You are at a coach station and have lost your ticket. Respond to the questions the coach station employee asks and address them as vous. They will start the conversation.
The bullet points give an idea of what might be asked, so use these to prepare. Where there is an exclamation mark (!) a surprise question will be asked. Where there is a question mark (?), you will need to ask a question yourself.
Vous parlez avec un(e) employé(e) dans une gare routière en France.
- Problème – billet perdu.
- !
- Où vous avez acheté le billet.
- Votre nom et ? ça s’écrit
- ? Supplément.
Listen to this example role-play.
Transcript:
Coach station employee: Bonjour. Je peux vous aider ?
Customer: Oui, j’ai un problème. J’ai perdu mon billet de car.
Coach station employee: D’accord. Vous allez où ?
Customer: Je vais à Paris.
Coach station employee: Alors, où avez-vous acheté le billet ?
Customer: J’ai acheté le billet en ligne.
Coach station employee: D’accord. Quel est votre nom et comment ça s’écrit, s’il vous plait ?
Customer: Je m’appelle David Smith. D-A-V-I-D-S-M-I-T-H.
Coach station employee: Ah oui, c’est ici.
Customer: Est-ce que je dois payer un supplément ?
Coach station employee: Non, pas de problème. Voici votre billet.
Translation:
Coach station employee: Hello. Can I help you?
Customer: Yes, I have a problem. I’ve lost my bus ticket.
Coach station employee: OK. Where are you going?
Customer: I’m going to Paris.
Coach station employee: So, where did you buy the ticket?
Customer: I bought the ticket online.
Coach station employee: OK. What’s your name and how is it spelt, please?
Customer: My name is David Smith. D-A-V-I-D-S-M-I-T-H.
Coach station employee: Ah, yes. It’s here.
Customer: Do I have to pay a supplement?
Coach station employee: No, not a problem. Here is your ticket.
