Shopping in FrenchSpeaking- clothes shop role-play - Higher

Can you talk about shopping in French? Develop your understanding through listening and reading activities and practise your speaking skills with a role-play in a clothes shop.

Part ofFrenchDaily life

Speaking questions - clothes shop role-play - Higher

Role-play – Taking clothes back to a shop

Practise taking part in a conversation in a clothes shop. Read the instructions and prepare what you will say.

Scenario

You are in a clothes shop to exchange an item of clothing. Respond to the questions the shop assistant asks and address them as vous. They will start the conversation.

The questions give an idea of what might be asked, so use these to prepare. Where there is an exclamation mark (!) a surprise question will be asked and where there is a question mark (?), you will need to ask a question yourself.

Vous parlez avec un vendeur/une vendeuse dans un magasin de vêtements en France.

  1. Pantalon - échanger
  2. Problème
  3. !
  4. ? Autre taille
  5. ? Cabines d’essayage

Listen to this example role-play.

Transcript:

Salesperson - Bonjour, je peux vous aider?

Customer - Oui, j’ai acheté ce pantalon la semaine dernière.

Salesperson - D’accord. Il y a un problème?

Customer - Oui, il est trop petit.

Salesperson - Alors, voulez-vous l’échanger ou voulez-vous un remboursement?

Customer - Je voudrais l’échanger, s’il vous plait.

Salesperson - Bon. Vous le voulez en quelle taille?

Customer - Grand, s’il vous plait.

Salesperson - D’accord.

Customer - Où sont les cabines d’essayage, s’il vous plait?

Salesperson - Là-bas, au fond du magasin.

Translation:

Salesperson - Hello, can I help you?

Customer - Yes, I bought these trousers last week.

Salesperson - OK. Is there a problem?

Customer - Yes, they are too small.

Salesperson - So, do you want to exchange them or would you like a refund?

Customer - I’d like to exchange them please.

Salesperson - OK. Which size do you want?

Customer - Large, please.

Salesperson - OK.

Customer - Where are the fitting rooms please?

Salesperson - Over there, at the back of the shop.