How to survive online trolls

Part ofStudy support

Ever been trolled online? It’s a horrible experience to have someone leave intentionally provocative or offensive messages on the internet in order to get a reaction. Sadly it's something many people face.

Eighteen year old Tallulah Metcalfe knows this all too well. With almost 7 million followers across her socials, the popular influencer is best known for her “Get Ready With Me” videos and daily vlogs. But alongside her fame, she’s also had to deal with negativity online. Now, Tallulah is sharing her best advice in this video to help others protect their wellbeing when trolls strike.

Tallulah's top tips for beating online trolls

  • 1. Block them

Take control, block their account and move on.

  • 2. Filter out comments

Use tools on Instagram and TikTok to hide their comments. You don't have to read hurtful comments.

  • 3. Stay true to yourself

Don’t let negativity change who you are. Being yourself shines brighter than hate.

  • 4. Reach out for support

If it feels overwhelming, talk to a friend or family member. Step away from your phone and seek advice from a trusted source.

Try these top tips if it's happening to you, and Tallulah's sure that they'll help your wellbeing.

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If you need support

You should always tell someone about the things you’re worried about. You can tell a friend, parent, guardian, teacher, or another trusted adult. If you're struggling with your mental health, going to your GP can be a good place to start to find help. Your GP can let you know what support is available to you, suggest different types of treatment and offer regular check-ups to see how you’re doing.

If you’re in need of in-the-moment support you can contact Childline, where you can speak to a counsellor. Their lines are open 24 hours a day, 7 days a week.

There are more links to helpful organisations on the BBC Bitesize Action Line page for young people.

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