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EDITIONS
Wednesday, 25 September, 2002, 05:54 GMT 06:54 UK
ITV Digital jobs replacement sought
ITV Digital call centre, Pembroke Dock
A new client may be needed to save the call centre
Months after ITV Digital jobs were lost at a call centre in Pembroke Dock, pressure is mounting to find a replacement company in the unemployment blackspot.

Nine hundred jobs were lost at the site when ITV Digital hit severe financial problems earlier this year.

Manpower and 7C - who manage the Cleddau Bridge call centre - said they had received interest from a number of potential clients.

ITV Digital facts
Launched 1998 as onDigital
Funding �800m
Subscribers 1.3m
Break-even forecast 2003
23% of customers leave after a year
�315m football deal

But neither firm could say when a successor will be secured and they declined to break the confidentiality of talks involving the prospective clients.

Manpower did say that 175 workers were still at the site working for communications company NTL.

But with unemployment in the area rising, there is renewed pressure to attract a business to the hi-tech centre.

The closure of the site nearly five months ago follows the failure of administrators Deloitte and Touche to sell the digital television provider as a going concern.

Employees

The Pembroke Dock staff were directly employed by Manpower.

ITV Digital was put into administration by its owners, Carlton and Granada, after it claimed it was unable to meet the cost of the Nationwide League contract.

Efforts to protect jobs were made by Plaid Cymru MEP Jill Evans, who discussed with managers the possibility of European Union assistance to protect the ITV Digital jobs.

Welsh Assembly Economic Development Minister Andrew Davies also met an ITV Digital taskforce, which was set up to safeguard employees.

 WATCH/LISTEN
 ON THIS STORY
BBC Wales' Hywel Griffith
"The Pembroke Dock call centre is a monument to what happens when big companies go bust."
BBC Wales's Adrian Masters
"It's a small town, relying on tourism and the business from people on their way to the ferry."
Alun Cairns, AM
"I don't believe the site is dead in the water."

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