Use BBC.com or the new BBC App to listen to BBC podcasts, Radio 4 and the World Service outside the UK.

Find out how to listen to other BBC stations

Episode details

World Service,09 Apr 2018,17 mins

What is the Future for your Local Shop?

Business Daily

Available for over a year

As the might of online shopping platforms such as Amazon and Alibaba grows, how can shops in your local mall compete? Will they become showrooms for products whisked to your door, or will they shut down and become restaurants? The BBC's Ed Butler visited Hangzhou and London's Oxford Street to find out. Doug Stevens, a retail expert explain the challenges, as does Will Higham, founder of analytics firm The Next Big Thing, which advises the likes of Amazon on future shopping trends. Angela Wang from the Boston Consulting Group says one of the latest big things in online retailing in China is speed of delivery. (Picture: Christmas decorations outside a shopping mall in Hong Kong; Credit: Philippe Lopez/AFP/Getty Images)

Programme Website
More episodes