Holiday apartment ‘riddled with flies’

Available for over a year

A trip to Lanzarote left “children in tears” after a string of accommodation problems. When complaints to the hotel and the package holiday company went nowhere, JVS took on the case. For more consumer stories, listen to the JVS show live on BBC 3CR, weekday mornings from 10am. If you have a consumer problem, email jvsshow@bbc.co.uk