Concert ‘like something from The Benny Hill Show’

Available for over a year

A venue failed to deliver premium extras when VIP access turned into “a free for all”. After complaints went unanswered, JVS Consumer Champion stepped in to help. For more consumer stories, listen to the JVS show live on BBC 3CR, weekday mornings from 10am. If you have a consumer problem, email jvsshow@bbc.co.uk