Insuring Me, Insuring You. Aha!

Available for over a year

How confident would you be dealing with an insurance claim if something went wrong with your car or at home? David, Hilary & son Luke didn’t feel confident when a leak was found in their home and enlisted the help of a claims management company. That was nearly a year ago, and the family still have no idea when they’ll get back home. Holly meets David at the house to find work hasn’t even started, while producer Daniel asks the insurers and claims management company what caused the delay. Insurance expert Malcolm Tarling explains the role of claims management companies in the insurance industry. If you have a story or experience you want to share email [email protected]