The water industry is in crisis. Can it be fixed?

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Faith in water companies has never been lower and it’s not hard to see why. There are some common denominators causing stress on the system that will take radical reform to tackle. The government knows this - which is why it has just announced a major new commission to conduct the biggest review of the sector since privatisation 35 years ago. But what are the biggest problems, are there obvious solutions, and what could they mean for customers and their bills? The BBC's business editor, Simon Jack, presents his InDepth piece. (Image: BBC/Getty)