How Shyness and Introversion can be a Strength

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Shyness and introversion are both very common human characteristics, but why do they have so many different guises? Rajan Datar asks the developmental psychologist Louis Schmidt, the behavioural scientist Sanna Balsari-Palsule and the cultural historian Joe Moran. (Photo: A lady hides behind a fan. Credit: Shan Pillay)