Corporate Social Responsibility: The Cost of Behaving Badly

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We expect companies not only to turn a profit, but also to act as good corporate citizens. Lord Browne, former chairman of BP, argues that firms which don't take corporate social responsibility seriously risk losing their reputation and their value. Also, we speak to Barinder and Dilshad Hothi, husband and wife co-founders of the training company Knowledge Academy, about the limits of keeping a business in the family. And as things like music, books and films are increasingly turned into digital services, Jeremy Wagstaff, Reuters technology correspondent for Asia, wonders whether many of us are really aware of how dependent we've become on companies like Apple and Google. (Picture: Lord Browne; Credit: Oli Scarff/Getty Images)