Episode details
Available for over a year
Professional mediator Viv Hulland explains how she used powers of persuasion to talk down a balaclava-clad robber who broke in to her home in the middle of the night.
Programme WebsiteUse BBC.com or the new BBC App to listen to BBC podcasts, Radio 4 and the World Service outside the UK.
Available for over a year
Professional mediator Viv Hulland explains how she used powers of persuasion to talk down a balaclava-clad robber who broke in to her home in the middle of the night.
Programme Website