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Episode details

Radio 4,09 Nov 2016,45 mins

Abandoned horses, Holiday sickness claims, Energy switching

You and Yours

Available for over a year

British holidaymakers are being warned that the cost of foreign holidays could be driven up by a rise in the number of people claiming compensation after becoming ill. The Association of British Travel Agents says it's seen a dramatic increase in claims made against hotels and holiday companies. It says many cases are supported by very little evidence and suggests that claims management companies are aggressively targeting British tourists, encouraging them to claim for illness caused by food poisoning. The industry insists that it only represents genuine cases. You & Yours has investigated the trade in abandoned horses. Our reporter visits a horse fair in Leicestershire where some animals are sold for just a few pounds. Switching energy suppliers is promoted as a way to save money and moving to a cheaper tariff can save hundreds of pounds. But a new analysis of the market by the website Flipper suggests that delays in switching are reducing the size of that saving. It estimates that around £240 million a year is lost to consumers as a result of switches that take weeks or even months to complete. We ask the industry regulator Ofgem why so many switches take so long. Producer: Tara Holmes Presenter: Winifred Robinson.

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